How to Fix HP LaserJet Pro Printers Scanner Error 22 – HP printers have created a niche in the market with their balance of speed and quality. Laser Jet Pro has emerged as a popular choice for streamlining workflows with its speed and multifunctionality. The HP printers are generally easy to set up and work smoothly most of the time. However, some users may get stuck with the HP LaserJet Pro Printer Scanner Error 22, which could be caused by various reasons. System Ease Fix brings you an elaborate guide on how to fix the HP LaserJet Pro Printer Scanner Error 22 with the help of a few easy steps.
In this elaborate guide we have extensively covered the underlying causes of HP LaserJet Pro Printers Scanner Error 22, along with the guided steps to troubleshoot the issue. If you are still unable to troubleshoot the printer error with these steps, you can connect with our experts to get personalized online printer support for How to Fix HP LaserJet Pro Printers Scanner Error 22 while guiding you throughout the process. Dig deeper into the guide and learn in depth about the troubleshooting steps and various underlying causes of printer scanner error 22.
What is HP LaserJet Pro Printer Scanner Error 22?
HP LaserJet Pro printers are designed to deliver consistent performance and durability in printing operations. Over time, various external factors or high workloads cause problems with the scanner, interrupting the scanning of documents. This interruption in scanning is indicated by the printer with the HP LaserJet Pro Printer Scanner Error 22. The error is not about printing; instead, it shows trouble with the scanning function. The most common external factors that may trigger the scanner error 22 are listed below:
- Accidentally placing heavy objects or stack of papers on the scanner glass.
- Placement of the printer on a shaky table that might throw the printer’s arm off.
- Dust or pet hair clogs the scanner area.
- A sudden power surge or unplugging the printer mid-scan.
- Slamming the lid shut too hard or trying to scan something super thick.
Common Causes of HP LaserJet Pro Printer Scanner Error 22
HP LaserJet Pro Printer Scanner Error 22 is your printer’s way of saying the scanner cannot move freely. The error usually gets solved by following simple troubleshooting steps. Before you perform the troubleshooting steps, let’s discuss what could be causing scanner error 22. Identifying the cause can help you easily troubleshoot the problem.
Too Much Pressure or Weight: If you’re scanning a thick book and pressing down hard on the scanner lid. The extra force can jam up the scanner’s moving parts. This can suddenly stop the scanner, causing issues with printing.
Something’s Stuck: Over time, dust, a tiny piece of paper, or even a paperclip left on the scanner glass could block the scanner arm from moving properly.
Connection Problems: If the printer isn’t properly connected to your computer due to loose cables or bad software, it might not know how to start the scan.
Worn-Out or Broken Parts: Over time, the scanner’s motor or little cables inside might get tired or break, causing it to fail.
Software Glitches: The printer’s software or drivers might be confused or outdated, causing problems with the scanning process.
How to Fix HP LaserJet Pro Printers Scanner Error 22?
The scanner error 22 is mostly seen in the HP LaserJet Pro multifunction printers like M1212nf or M177fw. It is a hardware issue that can be easily solved by resetting the printer or giving the printer some time to get it fixed. If resetting the printer does not work, follow the steps below to troubleshoot the scanner problem.
Step 1: Unplug any physical obstructions and clean the Scanner
Start with the basics and look for any physical blockages in the scanner. Clean the scanner with a soft linen cloth to wipe out the dust and dirt.
Step 2: Check all the Printer Connections
Turn off the printer and unplug it from the power source. Check all the cables, USB, power, etc., to ensure they are securely connected to both the printer and your computer. Reconnect the power cord and turn the printer back on.
Step 3: Update or Reinstall Printer Drivers
Sometimes, outdated drivers can also interfere with the scanner’s functionalities. Follow the steps below to update or reinstall the drivers:
- Press Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
- Locate your HP LaserJet Pro printer under “Printers” or “Imaging devices.”
- Select “Update driver,” and follow the instructions to install the latest version.
- If updating fails, uninstall the driver, then download and install the latest version from the official HP website.
Step 4: Reset the Printer
Try resetting your printer to take care of any glitches or software issues. Start the printer and wait until it’s completely switched on. Unplug the power cord from the printer and the wall outlet. Wait for at least 0 seconds then reconnect the power cord to start the printer.
Step 5: Inspect the Scanner Mechanism
Turn off the printer, open the scanner lid, and gently check if the scanner carriage moves freely along its track. If it’s stuck or misaligned, carefully adjust it. Do not perform this step unless you have some experience in dealing with the printer’s hardware.
Get Online Printer Support With System Ease Fix
Handling the printer’s functionalities may not be viable for everyone, especially for people with no knowledge of the printer’s working or hardware. The team of System Ease Fix is readily available to take charge of the situation and offer practical troubleshooting solutions. Fill in the form today or give us a call at +1-8887556553 to get an instant call back from our experts.
